Privacy Policy
Effective date: August 12, 2026
Last updated: August 12, 2026
MacDaddy Peptides respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.
This Privacy Policy describes how we collect, use, disclose, retain and protect personal information when you visit macdaddypeptides.ca, choose to create an account, place an order, contact us or otherwise use our website and services.
This policy applies only to the MacDaddy Peptides website. Purchases made through Etsy, eBay or another third-party marketplace are also governed by that platform’s privacy policy and terms.
1. Who we are
MacDaddy Peptides is an Alberta-based Canadian business serving eligible customers within Canada.
Mailing address:
MacDaddy Peptides
303-10122 Franklin Avenue
Fort McMurray, Alberta, Canada
Email: [email protected]
Telephone: 587-830-6414
2. Privacy laws
Our privacy practices are intended to comply with Alberta’s Personal Information Protection Act (“PIPA”) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
Electronic marketing communications are also managed in accordance with Canada’s Anti-Spam Legislation (“CASL”). Nothing in this Privacy Policy limits any rights or protections available under applicable law.
3. Personal information we collect
Depending on how you use the website, we may collect:
- Your name, billing and shipping addresses, email address and telephone number
- Order history, transaction details, and products viewed, purchased or added to a cart
- Communications, questions, customer-service records, and refund, cancellation or shipping-claim information
- Marketing preferences and consent records
- Internet Protocol address, browser type, device information, approximate location, website activity, referring pages, session information and cookie identifiers
- Information reasonably required to prevent fraud, secure the website or comply with legal obligations
We do not require customers to provide personal health information. Please do not send medical records, diagnoses or other sensitive health information through the website or customer-service channels.
If you choose to create an account, we may collect your username, contact details, order history and login information to maintain your account and make future purchases more convenient. You may also place an order using guest checkout without creating an account.
4. Payment information
Payments may be processed by third-party payment-service providers. Those providers may collect payment-card details and other information needed to authorize and complete a transaction.
MacDaddy Peptides does not intentionally store complete payment-card numbers or security codes on its own systems. Payment providers handle such information according to their own privacy policies, security practices and legal obligations.
5. How we collect information
We may collect personal information directly from you; when you contact us; automatically through cookies and similar technologies; from payment processors, shipping carriers, fraud-prevention providers and other service providers involved in your transaction; and when permitted or required by law.
6. Why we use personal information
We may use personal information to create and maintain optional customer accounts; process payments and fulfill orders; provide transaction and shipping updates; respond to questions, complaints and claims; verify eligibility; prevent fraud and security incidents; operate and improve the website; maintain required records; send permitted marketing communications; comply with legal obligations; and establish, exercise or defend legal claims.
We collect, use and disclose only the personal information reasonably required for appropriate business purposes.
7. Consent and choices
Where consent is required, we will request it in a manner appropriate to the sensitivity of the information and the collection purpose.
You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may prevent us from providing certain services or processing an order. Information required to complete a purchase, prevent fraud, maintain legally required records or fulfill other legal obligations may continue to be used or retained as permitted by law.
8. Marketing communications
We may send promotional emails or other commercial electronic messages only when permitted by CASL. Marketing messages will identify MacDaddy Peptides and provide a working unsubscribe method. You may unsubscribe at any time at no cost, and requests will be processed within the period required by law.
Unsubscribing from marketing does not prevent transactional messages such as order confirmations, shipping notices, security alerts or customer-service responses.
9. Cookies and similar technologies
The website may use cookies and similar technologies to operate the website and cart; remember account, checkout or consent preferences; maintain security; understand traffic and performance; diagnose problems; and measure content or advertising effectiveness where permitted.
Some cookies are necessary. Other cookies may be optional. Where required, visitors will be offered an appropriate choice before optional cookies are used. Blocking necessary cookies may interfere with account, cart or checkout functions.
10. When we disclose information
We may disclose personal information to providers that assist with hosting and maintenance, WordPress and WooCommerce functions, payments, shipping, communications, security, backups, fraud prevention, permitted analytics, accounting, legal, insurance and professional services.
We may also disclose information with your consent; to meet legal requirements; to investigate fraud, security incidents or terms violations; in connection with a business transfer; or to protect rights, property or safety.
We do not sell or rent customer personal information.
11. Service providers outside Alberta or Canada
Although our store serves customers within Canada, some technology or service providers may store or process information outside Alberta or Canada. Information processed elsewhere may be subject to that jurisdiction’s laws and accessible to its courts, governments or law-enforcement authorities.
Contact our Privacy Officer for information about providers outside Canada and the practices used to protect information handled by them.
12. Retention and destruction
We retain personal information only as long as reasonably necessary to complete the purposes in this policy, maintain business and legal records, resolve disputes, prevent fraud, maintain security and meet legal or insurance obligations. When no longer reasonably required, information will be securely deleted, destroyed or anonymized.
13. Security safeguards
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of information under our control. These may include restricted access, passwords, encryption where appropriate, updates, backups, monitoring and service-provider controls.
No online service is completely secure. We cannot guarantee absolute security, but we take reasonable measures against loss, theft and unauthorized access, collection, use, disclosure, copying, modification or destruction.
14. Privacy breaches
If a privacy breach occurs, we will investigate, contain the incident and reduce the risk of harm. Where a breach creates a real risk of significant harm, we will notify the Office of the Information and Privacy Commissioner of Alberta, affected individuals and other parties when required by law.
15. Access and correction
Subject to legal exceptions, you may request access to personal information we hold, information about how it was used or disclosed, and correction of inaccurate or incomplete information.
Requests must be made in writing to our Privacy Officer. We may verify your identity and will respond within the legally required period. Access may be limited where permitted or required by law.
16. Account deletion and withdrawal of consent
You may ask us to close an optional account, withdraw an optional consent or delete personal information we are not legally required to retain. Order and transaction information may need to be retained for tax, accounting, fraud-prevention, dispute-resolution or other legal purposes.
17. Children and age restrictions
This website and its products are not directed to children. You must be at least 18 years old to create an account or place an order. We do not knowingly collect personal information from anyone under 18 and will take reasonable steps to delete such information, subject to legal requirements.
18. Third-party websites
The website may link to third-party services. MacDaddy Peptides does not control their privacy practices. Review the privacy policy of a third-party website before providing personal information.
19. Complaints and questions
Questions, access or correction requests, and privacy complaints should be directed to:
Privacy Officer
MacDaddy Peptides
303-10122 Franklin Avenue
Fort McMurray, Alberta, Canada
Email: [email protected]
Telephone: 587-830-6414
We will review privacy concerns in accordance with applicable law. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.
20. Changes to this policy
We may update this Privacy Policy to reflect changes to our practices, providers, website functions or legal obligations. The revised policy will be posted with an updated date. Where required, we will provide additional notice or obtain new consent.